Collaborative issue lifecycle manager. Track tickets, assign tasks, and leverage AI for instant structuring and resolution.
Everything you need to orchestrate issue lifecycle management across your support, operations, and engineering teams.
Describe an issue in plain English. Our integrated Claude AI structures the priority, category, and steps automatically.
The refund transaction failed for user user_9481. Stripe API returned a 402 code.
Self-assignment model allows operational agents and engineers to claim tickets, establishing immediate ownership.
Configure target resolution windows. Keep track of aging tickets and trigger warnings before breaches occur.
Embed secure, time-limited Kora ticket interfaces directly into your administrative tools or client dashboards using single-use session tokens.
Generate secure API keys to integrate ticket raising directly into your external services, scripts, and product apps.
{"id":"tkt_92","status":"open"}
Export filtered ticket logs and activity metrics to CSV reports. Perfect for secondary analysis and weekly management reviews.
| ID | Issue Title | SLA Status | Assignee |
|---|---|---|---|
| #1041 | Merchant payment failure on ledger | MET | PK (Phil K.) |
| #1042 | Unable to load Google Auth config | WARN | AG (Agent) |
A streamlined workflow designed to eliminate communication gaps and establish accountability.
Operational staff submits raw notes or external clients trigger issues via API or web form.
Claude AI analyzes description, assigns categories, generates summaries, and calculates initial priority.
Responsible team members claim ownership, collaborate via nested comments, track SLAs, and close the issue.
Paywalls getting in the way? Not anymore. Kora gives you unlimited issues, projects, and users, completely free, as long as you stay within our fair usage guidelines.
Need advanced features like custom domains, custom data retention, or dedicated SLA monitoring? View Kora Pricing