How do I claim a custom help center link in Kora?
Updated Oct 21, 2026
Your help center starts at /p/helpcenter/ plus your workspace ID. In Help Center → Settings you can claim a custom link like /p/helpcenter/acme — lowercase letters and numbers only, 3–30 characters, globally unique. You get five claims per workspace, ever; the newest claim becomes the primary (canonical) link, and every previously claimed link keeps working forever via automatic redirects.
Rules of thumb
Claims are permanent — deleting nothing refunds them, by design (anti-squatting).
Switching which claimed link is primary is free and doesn't use a claim.
The workspace-ID link always keeps working too.
Common questions
What characters are allowed?
Lowercase letters and numbers only, 3 to 30 characters, and the link must be globally unique.
What happens to my old link?
Every previously claimed link keeps working through automatic redirects, and the workspace-ID link always keeps working too.
How many claims do I get?
Five per workspace, ever. Switching which claimed link is primary is free and does not use a claim.