90-day free trial on Growth
Simple pricing.
Generous free tier.
Start free, forever. Upgrade when your team grows. No surprise bills.
FreeForever freeFor individuals, small teams & startups
$0
per month
Unlimited tickets
Up to 15 team members
1GB file storage
365-day ticket history
White label (logo upload)
Embedded Sessions
Public API (5k req/day)
AI Ticket Structuring (unlimited)
Limited Kora AI Usage
Email notifications
Comments & Attachments
Dashboard & Reports
Team analytics
CSV export
Customer Forms (embeddable)
Ticket Merging & Bulk Actions
Most Popular
Growth
For growing teams that need more power
$39 / month
Everything in Free
Public API (50k req/day)
Custom API creation
Up to 50 team members
5GB/month file storage
100MB max file size
Unlimited ticket history
SLA tracking & alerts
Extended Kora AI Usage
Advanced reporting
Priority support
Full Growth access for 90 days — no credit card, no commitment.
Custom
Enterprise-grade, your way
Custom
Contact us for pricing
Everything in Growth
Custom permissions
SSO integration
Enterprise security controls
Dedicated support
Custom API creation & limits
Full feature comparison
See exactly what's included in each plan.
| Feature | Free | Growth | Custom |
|---|---|---|---|
| Core | |||
| Tickets per month | Unlimited | Unlimited | Custom |
| Team members | Up to 15 | Up to 50 | Custom |
| Ticket history | 365 days | Unlimited | Custom |
| File storage | 1GB | 5GB/mo | Custom |
| Max file size | 30MB | 100MB | Custom |
| White label (logo upload) | |||
| Collaboration | |||
| Comments & attachments | |||
| Ticket assignment (Claim Model) | |||
| Email notifications | |||
| Embedded Sessions | |||
| Ticket Merging | |||
| Bulk Ticket Actions | |||
| Realtime Comments | |||
| Analytics & Reporting | |||
| Basic dashboard & reporting | |||
| SLA tracking & alerts | Coming soon | Coming soon | Coming soon |
| Advanced reporting & analytics | |||
| Team analytics | |||
| CSV export | |||
| Custom reporting | |||
| Kora AI | |||
| AI Ticket Structuring | |||
| AI Analyst (Text-to-SQL) | Limited | Extended | Custom |
| Integrations & API | |||
| Public API — daily limit | 5k req/day | 50k req/day | Custom |
| GET /tickets — List & filter tickets | |||
| POST /tickets — Create ticket | |||
| PATCH /tickets/:id — Update ticket | |||
| GET /tickets/:id — Get single ticket | |||
| POST /tickets/:id/comments — Add comment | |||
| GET /tickets/:id/comments — Comments | |||
| GET /members — Team members | |||
| GET /analytics — Workspace analytics | |||
| POST /webhooks — Webhooks | |||
| Custom API creation | |||
| Support | |||
| Community support | |||
| Priority support | |||
| Dedicated support | |||
| SSO integration | |||
| Enterprise security controls | |||
Frequently asked questions
Everything you need to know about pricing.