Comparison · Updated June 2026

Kora vs GitLab Issues

Issue tracking within GitLab. An honest look at pricing, features, and which tool fits your team.

Kora logoKoraBest for

Kora wins on AI pricing and flat-rate simplicity. AI ticket structuring, AI Copilot, AI Agent, and AI Analyst are all included free. No per-seat pricing means your costs stay flat as your team grows.

AI ticket structuring (free) AI Copilot & Agent (free) AI Analyst included
Try Kora free
G
GitLab IssuesBest for

GitLab Issues is a solid choice for dev teams using gitlab ci/cd. Free for public repos and CI/CD integration are genuine strengths. But not for customer support.

Free for public repos CI/CD integration GitLab Duo AI
Visit GitLab Issues

At a glance

Feature
Kora
GitLab Issues
Free plan
15 members
Free (public repos)
Starting price
$39/mo flat
Free (public), $29/user/mo (Ultimate)
AI ticket structuring
Unlimited, free
AI Analyst
Included free
Public API
20+ endpoints, free
All plans
EU data residency
Yes
~

Pricing at your team size

Kora is free up to 15 members, then flat $39/mo. GitLab Issues charges per agent. Drag the slider to see the difference.

15 agents
Team size
Kora logoKora Free Free
$0/mo
Free forever · up to 15 members · unlimited tickets
G
GitLab Issues Pro
$0/mo
0/agent/mo × 15 agents
Kora is free at 15 agents
GitLab Issues costs $0/mo at the same team size.
Kora logoKora plans
Free$0/mo · up to 15 members
Growth$39/mo flat · up to 50 members
CustomContact us
G
GitLab Issues plans
FreeFree
Pro·Free

Feature comparison

Honest, side-by-side. Where we differ, we say so.

Included
Free / unlimited
Coming soon
Partial / limited
Not available
Feature
Kora logoKora
G
GitLab Issues
Free plan
15 members, unlimited tickets
Free (public repos)
Starting price
$0 (Free), $39/mo flat (Growth)
Free (public), $29/user/mo (Ultimate)
Pricing model
Flat (no per-seat)
Per-seat
AI ticket structuring
Unlimited, all plans
AI Copilot
Free, unlimited
Duo add-on
AI Agent
Free, unlimited
Duo add-on
AI Analyst
Included Free
Public API
20+ endpoints, all plans
All plans
Embedded sessions
EU data residency
EU (Cloudflare D1)
White label
Omnichannel
Coming soon
Knowledge base
Coming soon
SLA tracking
Coming soon
Marketplace apps
Coming soon

Where each one wins

No tool wins everything. Here's the honest split.

Kora logoWhere Kora wins
  • AI ticket structuring (free)
  • AI Copilot & Agent (free)
  • AI Analyst included
  • Customer support focus
G
Where GitLab Issues wins
  • Free for public repos
  • CI/CD integration
  • GitLab Duo AI
  • DevSecOps
Migration

Why teams switch from GitLab Issues

Common reasons teams move to Kora.

Not for customer support
No AI Analyst
No AI ticket structuring
Dev-focused only
How to migrate
  1. 1Export your tickets from GitLab Issues as CSV
  2. 2Paste raw descriptions into Kora — AI structures them into clean tickets
  3. 3Or use the Public API to import tickets, comments, and attachments programmatically
  4. 4Invite your team — up to 15 members free, 50 on Growth

Common questions

Straight answers about switching to Kora.

Yes. Kora offers AI ticket structuring, AI Copilot, AI Agent, and AI Analyst — all free on every plan. GitLab Issues is free and has no AI ticket structuring. Kora's flat $39/mo pricing means no per-seat costs as your team grows.

See for yourself

Start free, invite your team, paste your first ticket. No credit card, no per-seat pricing, no setup call required.

No credit card·EU-hosted·90-day Growth trial·Free forever