Pay for tickets, not seats.
Kora is the AI helpdesk and issue tracker that costs $0.10 per ticket. No seats, no monthly plans, unlimited members.
1,100 free credits · No credit card · EU-hosted
Paste anything. AI turns it into a clean ticket, free.
- $0.10 per ticket
- Unlimited members
- SLA, automation and webhooks free
- 20+ API endpoints
- EU data hosting
Setup
Live in minutes,
not days.
No card, no sales call, no setup project. Sign in and your helpdesk is running before your coffee cools.
Set up your workspace
Name it, choose how work is assigned, and pick your ticket categories.
Northwind Support
Paste your first ticket
Drop in any message and Kora structures it into a ticket.
Freshdesk users report setups from about a day to six weeks, most from a few days to three weeks.¹ Small Zendesk rollouts are typically quoted at 2 to 4 weeks.² Kora takes minutes.
¹ PeerSpot, "Freshdesk Initial Setup" user reviews ² eesel AI, "A guide to Zendesk implementations in 2026"
Pricing math
Seats add up.
Tickets don't.
Per-seat helpdesks charge for every agent, every month, whether they're busy or not. Kora charges $0.10 for each ticket created and nothing per seat. Put in your own numbers.
Your numbers
Drag the sliders to match your team
Example only. Your vendor's price may differ.
Open the full calculatorYou'd save
$470.00/ month
That's $5,640.00 a year.
With these numbers, per-seat pricing only becomes cheaper above 5,000 tickets a month.
What Kora does
One helpdesk.
Every ticket, handled.
AI structuring
Paste the mess. Get a ticket.
Slack threads, customer emails, quick notes — paste anything and Kora's AI turns it into a clean ticket.
- Writes a clear title and description
- Picks the right category
- Sets the priority
Free, with no add-on fee.
Structured ticket
CSV export times out for large accounts
SLAs & automation
SLAs and automation, without a price tier.
Set response and resolution targets, and let rules do the routine work. Both are free on every workspace.
- Business-hours clocks that pause while you wait on the customer
- Breach alerts before anyone has to ask
- If-this-then-that rules with a dry run to test them safely
First response
42 min left
Customer portal
Give your customers their own portal.
Customers sign in with an emailed link — no password, no account — and see only their own requests.
- Reply, reopen and raise new requests
- Download or delete their own data
- Your logo and colours
Off by default. Browsing and replies are free; a new request is 1 credit.
usekora.app/p/portal/your-company
Help center
Answer questions before they become tickets.
Publish a branded help center your customers can search, with article analytics to show what's working.
- Blog-style articles with search
- "Was this helpful?" votes
- Views and search analytics
Magic Helpdesk
AI Analyst
Ask your tickets
anything.
Plain-English questions, answered from your own ticket data in seconds.
Read-only and private
Every query is a safe, read-only lookup scoped to your workspace.
Remembers the conversation
Ask a follow-up and it knows what "those" means.
1 credit per answer
Failed answers are free. For owners, admins and managers.
There are 37 open tickets right now: 21 Open, 9 In Progress and 7 Waiting for User.
| Open | 21 |
| In Progress | 9 |
| Waiting for User | 7 |
↳ And how many of those are High priority?
9 of the 37 open tickets are High priority.
Your team
Everyone on
the same ticket.
Members are always free. Invite the whole team.
James can you check the refund?
Conversations
Comment, mention a teammate, attach files. Every ticket keeps its full history.
Invite as
Roles
Owner, Admin, Manager, Operations, Agent and Viewer. Permissions are checked on every request.
Resolved · 7 days
142
Dashboards
Live counts of created, open and resolved tickets, resolution time and category trends.
Developers
Build on Kora,
not around it.
A clean REST API with 20+ endpoints, 10 webhook events signed with HMAC-SHA256, embedded sessions for your own product, and a 2 KB form widget for any website.
API calls cost 1 credit per 400 responses.
POST /public/v1/tickets
{
"title": "Checkout page crashing on card payments",
"description": "Card payments fail at the last step since this morning.",
"category": "Payments",
"priority": "High",
"reporter_email": "customer@example.com"
}Who it's for
Built for teams
and the whole company.
Every team in the company
One workspace for support, IT, finance and product. Nobody counts as a seat.
- Unlimited members
- Six roles
- Pay per ticket, not per head
Customer support teams
Answer customers fast without paying for every seat.
- AI-structured tickets
- SLAs with business hours
- A customer portal
IT and internal helpdesks
Track every internal request in one place.
- Paste any message, AI structures it
- Automation rules
- Six roles
Ops and engineering teams
Turn scattered issues into owned, tracked work.
- Claim-based ownership
- REST API and webhooks
- AI Analyst
Compare
See how Kora
stacks up.
Switching? Read the Freshdesk alternative and Zendesk alternative guides.
Pricing
Pay per ticket.
Not per seat.
Free to start · No card
1,100free credits
That's 1,100 tickets on us: 1,000 credits to use in your first 30 days, plus 100 that stay valid for 10 years.
Every "enterprise" feature, included.
Things other helpdesks keep for their top tiers cost nothing extra here.
- SLA tracking with business hours
- Automation rules with dry run
- AI ticket structuring
- Customer portal
- Six roles and permissions
- REST API and signed webhooks
- Help center with analytics
- Unlimited members
Pay as you go
$0.10per ticket
- $1 = 10 credits · top up from $5
- First top-up gets +30% bonus credits
- AI Analyst answers are 1 credit each
Trust
Built carefully,
run in the open.
EU data hosting
Your workspace data lives in Cloudflare's European region.
Roles on every request
Six roles, checked server-side on every API call.
Encrypted secrets
Webhook secrets are encrypted at rest; payloads are HMAC-signed.
Signed file links
Attachments are served through signed links that expire.
Public status page
Live uptime and response times.
Public changelog
Every release, dated.
Roadmap
What's
coming next.
Email-to-ticket
Forward your support inbox and every email becomes a ticket automatically.
Slack integration
Raise and update tickets without leaving Slack.
CSAT surveys
Ask customers how it went after every ticket closes.
MCP server for all LLMs
Let ChatGPT, Claude and other AI assistants create, read and update your Kora tickets.
Portal custom domain and SSO
Serve the customer portal on your own domain and let customers sign in with single sign-on.
Live chat
Chat widget for your website that lands as tickets.
FAQ
You have questions.
We have answers.
Prefer to talk? Book a call →
Start with 1,100
free credits.
No card. No seats. Live in minutes.
$0.10
per ticket · unlimited members