Comparison · Updated June 2026

Kora vs Zoho CRM

CRM within Zoho ecosystem. An honest look at pricing, features, and which tool fits your team.

Kora logoKoraBest for

Kora wins on AI pricing and flat-rate simplicity. AI ticket structuring, AI Copilot, AI Agent, and AI Analyst are all included free. No per-seat pricing means your costs stay flat as your team grows.

AI ticket structuring (free) AI Copilot & Agent (free) AI Analyst included
Try Kora free
Z
Zoho CRMBest for

Zoho CRM is a solid choice for teams wanting crm + zoho desk integration. Zoho ecosystem and Free plan (3 users) are genuine strengths. But no ai ticket structuring.

Zoho ecosystem Free plan (3 users) Zia AI
Visit Zoho CRM

At a glance

Feature
Kora
Zoho CRM
Free plan
15 members
Free (3 users)
Starting price
$39/mo flat
From $14/user/mo
AI ticket structuring
Unlimited, free
AI Analyst
Included free
Public API
20+ endpoints, free
All plans
EU data residency
Yes
~

Pricing at your team size

Kora is free up to 15 members, then flat $39/mo. Zoho CRM charges per agent. Drag the slider to see the difference.

15 agents
Team size
Kora logoKora Free Free
$0/mo
Free forever · up to 15 members · unlimited tickets
Z
Zoho CRM Pro
$210/mo
14/agent/mo × 15 agents
You save $210/mo with Kora
That's $2520/year — enough for a lot more tickets.
Kora logoKora plans
Free$0/mo · up to 15 members
Growth$39/mo flat · up to 50 members
CustomContact us
Z
Zoho CRM plans
FreeFree
Pro·$14/agent

Feature comparison

Honest, side-by-side. Where we differ, we say so.

Included
Free / unlimited
Coming soon
Partial / limited
Not available
Feature
Kora logoKora
Z
Zoho CRM
Free plan
15 members, unlimited tickets
Free (3 users)
Starting price
$0 (Free), $39/mo flat (Growth)
From $14/user/mo
Pricing model
Flat (no per-seat)
Per-seat
AI ticket structuring
Unlimited, all plans
AI Copilot
Free, unlimited
Zia AI (Enterprise)
AI Agent
Free, unlimited
Zia AI (Enterprise)
AI Analyst
Included Free
Public API
20+ endpoints, all plans
All plans
Embedded sessions
EU data residency
EU (Cloudflare D1)
White label
Omnichannel
Coming soon
Knowledge base
Coming soon
SLA tracking
Coming soon
Marketplace apps
Coming soon

Where each one wins

No tool wins everything. Here's the honest split.

Kora logoWhere Kora wins
  • AI ticket structuring (free)
  • AI Copilot & Agent (free)
  • AI Analyst included
  • Free plan (15 members)
Z
Where Zoho CRM wins
  • Zoho ecosystem
  • Free plan (3 users)
  • Zia AI
  • Sales automation
Migration

Why teams switch from Zoho CRM

Common reasons teams move to Kora.

No AI ticket structuring
No AI Analyst
Sales-focused, not support
Per-seat pricing
How to migrate
  1. 1Export your tickets from Zoho CRM as CSV
  2. 2Paste raw descriptions into Kora — AI structures them into clean tickets
  3. 3Or use the Public API to import tickets, comments, and attachments programmatically
  4. 4Invite your team — up to 15 members free, 50 on Growth

Common questions

Straight answers about switching to Kora.

Yes. Kora offers AI ticket structuring, AI Copilot, AI Agent, and AI Analyst — all free on every plan. Zoho CRM starts at $14/agent/mo and has no AI ticket structuring. Kora's flat $39/mo pricing means no per-seat costs as your team grows.

See for yourself

Start free, invite your team, paste your first ticket. No credit card, no per-seat pricing, no setup call required.

No credit card·EU-hosted·90-day Growth trial·Free forever