Kora vs HubSpot Service Hub
Customer service hub within HubSpot CRM. An honest look at pricing, features, and which tool fits your team.
KoraBest forKora wins on AI pricing and flat-rate simplicity. AI ticket structuring, AI Copilot, AI Agent, and AI Analyst are all included free. No per-seat pricing means your costs stay flat as your team grows.
HubSpot Service Hub is a solid choice for teams already using hubspot crm. Full CRM integration and Marketing + sales + service are genuine strengths. But expensive at scale.
At a glance
Pricing at your team size
Kora is free up to 15 members, then flat $39/mo. HubSpot Service Hub charges per agent. Drag the slider to see the difference.
Kora Free FreeKora plansFeature comparison
Honest, side-by-side. Where we differ, we say so.
KoraWhere each one wins
No tool wins everything. Here's the honest split.
Where Kora wins- AI ticket structuring (free)
- Flat pricing
- AI Analyst included
- EU data residency
- Full CRM integration
- Marketing + sales + service
- Omnichannel
- Knowledge base
Why teams switch from HubSpot Service Hub
Common reasons teams move to Kora.
- 1Export your tickets from HubSpot Service Hub as CSV
- 2Paste raw descriptions into Kora — AI structures them into clean tickets
- 3Or use the Public API to import tickets, comments, and attachments programmatically
- 4Invite your team — up to 15 members free, 50 on Growth
Common questions
Straight answers about switching to Kora.
Yes. Kora offers AI ticket structuring, AI Copilot, AI Agent, and AI Analyst — all free on every plan. HubSpot Service Hub starts at $20/agent/mo and has no AI ticket structuring. Kora's flat $39/mo pricing means no per-seat costs as your team grows.
Other comparisons
See for yourself
Start free, invite your team, paste your first ticket. No credit card, no per-seat pricing, no setup call required.