Kora
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Solutions for teams

An issue tracker with an API built in

Capture bugs and requests, rank them by priority and wire Kora into your own tooling with a public API and signed webhooks.

Start free See what it costs
Webhook deliveriesExample workspace
  • ticket.created200
  • ticket.assigned200
  • ticket.sla_breachRetry scheduled
  • ticket.resolved200

Signed with HMAC-SHA256Logs kept 30 days

Quick answer
Kora lets product and engineering teams track bugs, requests and feedback as tickets with priorities and statuses. A public REST API with more than 20 endpoints and 10 webhook events connect Kora to your own systems. Members are unlimited, and you pay $0.10 per ticket created.

Triage that stays honest

Every report becomes a numbered ticket with a category, a priority and an owner. Merge duplicate reports so the count reflects the real number of problems.

  • Low to Critical priorities
  • Merge duplicates and bulk update (owners, admins, managers)
  • Statuses from Open to Reopened
TicketsExample workspace
  • #14Cannot sign in on a new laptopOpen
  • #13Invoice total does not match the orderIn Progress
  • #12Export button missing on the report pageAssigned
  • #11Request: add a due date to tasksResolved

Events out, tickets in

Ten webhook events tell your systems when a ticket is created, assigned, resolved or breaches its target. The REST API lets your code create and read tickets.

  • HMAC-SHA256 signing with a secret token, delivery logs kept 30 days
  • Key authentication with two headers
  • 1 credit per 400 API responses
Public APIExample workspace
curl https://api.usekora.app/public/v1/tickets \
  -H "X-Workspace-ID: <your workspace ID>" \
  -H "X-Secret-Key: <your secret key>"
{ "success": true,
  "tickets": [ { "id": 14, "title": "…", "status": "Open" } ] }

Collect reports inside your product

A 2 KB forms widget puts a request form inside your app as a popup, side box, inline form or full page. Reports arrive as tickets in your workspace.

  • Popup, side box, inline or full page
  • No fee for the widget itself
  • Embedded sessions show Kora to your own team in your product
Your productExample workspace

Kora, opened for a signed-in member

  • Cannot sign in on a new laptop
  • Invoice total does not match

How it works

  1. 1Collect reports

    Use the forms widget, the portal or the API.

  2. 2Triage

    Set category and priority, merge duplicates, assign an owner.

  3. 3Connect your tools

    Send events to your systems with webhooks.

  4. 4Review the trend

    Ask the AI Analyst, or export a CSV if you are an owner, admin or manager.

$0.10
per ticket created
Unlimited
members, free
6
roles
1,100
free credits to start

For developers

The ten webhook events

Eight ticket events and two help center events. Up to 10 webhooks per workspace.

Ticket events

  • ticket.created
  • ticket.updated
  • ticket.resolved
  • ticket.closed
  • ticket.reopened
  • ticket.assigned
  • ticket.claimed
  • ticket.sla_breach

Help center events

  • article.published
  • article.updated

Authentication

  • X-Workspace-ID: your workspace ID
  • X-Secret-Key: your secret key
  • Webhook signature: HMAC-SHA256 with a secret token

What it costs

$65 a month

For any number of engineers.

Calculation, not a customer

CostCalculation, not a customer
600 tickets created in a month
600 x $0.10 = $60
20,000 API responses
50 credits = $5
Webhooks, forms widget, embedded sessions
No fee of their own
Total
$65 a month

For comparison: Freshdesk Growth, 10 agents is $190 a month (freshdesk.com/pricing, annual billing, checked 27 Oct 2026).

Suggested starting setup

A suggestion, adjust to your work

Categories

BugFeature requestFeedbackQuestion

Roles

  • Owner and Admin: set up the API key and webhooks
  • Manager: triage and priority
  • Agent: work tickets
  • Viewer: read only

SLA targets

PriorityFirst responseResolution
Critical1 hour1 day
High4 hours2 days
Medium1 day5 days
Low2 days10 days

Kora tracks requests and issues. It does not manage code, sprints or repositories.

What Kora does not do yet

  • Email-to-ticket: planned
  • Native Slack integration: planned
  • Live chat: planned
  • CSAT surveys: planned

Common questions

Is Kora a replacement for a code issue tracker?

Kora tracks requests and issues as tickets. It does not manage code, sprints or repositories.

Does Kora have an API?

Yes, a public REST API with more than 20 endpoints and key authentication.

What webhook events exist?

Ten: eight ticket events and two help center events.

How can customers report bugs from my product?

With the forms widget, which can appear as a popup, side box, inline form or full page.

Does it integrate with Slack?

Not yet. Slack is planned. Use webhooks and the API to connect other tools.

How is it priced for a large engineering team?

By tickets created at $0.10 each. Members are unlimited and free.

Related

REST API20+ endpointsRead more Webhooks10 signed eventsRead more AI AnalystQuestions about your ticketsRead more

Track issues without seat fees

1,100 free credits. No card.

Start free See pricing
  • No credit card
  • Unlimited members
  • No contract
New ticketExample workspace
Describe the issue in your own words…
MediumOtherCreate ticket

$0.10 per ticket created. 1,100 free credits to start.